shipping news and archive

Convenient delivery is crucial to achieve customer loyalty, study reveals

There are many factors to make an online store successful: the look and feel of the website, the product offering, the speed with which new items are added… But there’s one element retailers definitely shouldn’t overlook: delivery. No less than 83 percent of US shoppers said they are unlikely to buy from an online store again after a poor...

Fashion

Retailers adjust Christmas shipping dates

Retailers across the USA are adjusting their order deadlines to ensure deliveries in time for Christmas. According to Stella Service, a company that measures customer service performance, retailers are either not promoting a deadline or they are changing cut-off dates as the holiday approaches to ensure Christmas arrival or manage customer's...