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Retail

US holiday shoppers spent record 126 billion US dollars online

US online retailers have a lot to celebrate: Americans spent a record 126 billion US dollars during the 2018 holiday season, 16.5 percent more than last year’s total, according to a report by Adobe Analytics based on data from 80 percent of all online transactions from the top 100 US e-tailers. Cyber Monday was the most lucrative day of the...

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RetailFeatured

Convenient delivery is crucial to achieve customer loyalty, study reveals

There are many factors to make an online store successful: the look and feel of the website, the product offering, the speed with which new items are added… But there’s one element retailers definitely shouldn’t overlook: delivery. No less than 83 percent of US shoppers said they are unlikely to buy from an online store again after a poor...

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