Sales Supervisor - Full Time

At the
crossroads of fashion and sport, Lacoste creates and liberates movement. Both
universal and timeless, the brand transcends cultures and generations,
elevating the crocodile as a rallying sign.

An
iconic French brand present in nearly 100 countries, Lacoste stands out for its
unique know-how in each of it areas of expertise, from garment factory to
omnichannel distribution.

At
Lacoste, elegance goes beyond style. This elegance guides all of its actions
and its social and environmental commitments.

Working
at Lacoste is belonging to a community of 8,500 employees on the move to build
the future. Committed to making equal opportunities a reality and to revealing
potential, the company brings together talents from all walks of life,
embracing their differences.

Lacoste
is one of the inspiring brands driven by passionate people within the MF Brands
Group, alongside Aigle, Gant, Tecnifibre and The Kooples (https://mf-brands.com/).

Essential Job Responsibilities:

• Provide a professional and excellent level of
  customer service with existing and new customers.


• Generate sales by identifying appropriate
  business targets. Build new customer base to maximize sales. Retain
  existing customers by providing by developing trust and strong client
  relationships.


• Demonstrate clientele skills through customer
  outreach and ward-robing skills.


• Lead, direct and motivate the sales team in
  order to achieve the overall corporate sales objectives.


• Delegate functions and tasks to team
  associates.
• Implement the sales strategy plan.


• Execute floor leadership—own the sales floor
  with the Store Manager; greet all customers in a professional, friendly,
  and timely manner, including answering phones and directing customer
  inquiries.


• Coach and train retail sales staff on best
  sales practices.


• Identify current and future trends that appeal
  to the consumer.


• Ensure that the fitting rooms are ready for
  customers by promptly clearing our merchandise and returning it to the
  proper area of the selling floor


• Ensure merchandise is clean and ready to be
  displayed.


• Develop product knowledge by completing
  e-learning modules and training with the SM or ASM in order to communicate
  it to the customer.


• Adhere to loss prevention and inventory control
  and compliance procedures.


• Ensure promotions are accurate and merchandised
  to company standards.


• Monitor local competitors.


• Handle customer questions, complaints, and
  issues.


• Support and reinforce positive employee
  relations through leading and developing a quality store team, and
  communicate and partner with the Store/Assistant Manager on coaching and
  conflict resolution.


• Perform all other duties as assigned and
  required.


• Hold store keys and regularly participate in
  store opening and closing functions.

Core competencies and traits:

Sales and Goal Oriented
– Must have the ability to maintain level of sales performance as determined by
Company goals.
Customer Service Oriented – Must be
skilled in working with clients and building ongoing relationships that will
result in increased sales.
Cooperation - Works well with other
people. Takes time to help customers and co-workers when required.
Adaptability/Resilience – Able to
perform a wide variety of tasks, often changing assignments on short notice.
Must be able to overcome obstacles and deal with customers in a fast-paced,
high-volume, and competitive environment.

Requirements/Qualifications:

• A
  minimum of 2 years sales experience in retail.


• Strong
  selling skills with an emphasis on client development.


• Excellent
  communication skills required.


• Entrepreneurial
  mindset with the ability to react to business trends and identify areas of
  opportunity.


• Good
  leadership and motivational skills as to effectively lead a team.


• Sporting
  Spirit - must possess a competitive edge and drive to meet goals.


• Innovative
  thinker that will drive our brand forward.

Core Values and Traits:

Play as One Team:  

·       
Showing
respect towards everyone  

·       
Commitment
for the team’s work and decisions  

Play with Elegance:  

·       
Striving
for excellence  

·       
Treating
others with fair play and humility  

Play by Daring:  

·       
Having
the courage to speak up, experiment and take initiative  

·       
To
explore new opportunities  

Play with Tenacity:  

·       
Constantly
seek continuous improvement  

·       
Learning
from our failures  

At Lacoste, we’re committed to building the best
team we can. We hire for potential and support every team member through each
step of their career development. Building a diverse, equitable, and inclusive
space for our team to think differently and push the status quo is incredibly
important to us; and we strive to use these guiding principles as the
foundation for how we interact with each other, how we build our business, and
how we hold ourselves accountable to our core values.

Equal Opportunity Employer:

At Lacoste, we’re committed to providing equal
opportunities (EEO) to all employees and applicants for employment regardless
of their race, color, religion, creed, gender/sex, sexual orientation, gender
identity and expression, national origin, ancestry, citizenship status, age,
disability, genetic information, marital status, pregnancy, military status,
veteran status, and/or any other characteristic protected by applicable
federal, state, and local laws.